What is your Refund policy?
You should pay attention to our requirements.
Refund for WordPress Theme and Plugins
We Do The refund If there is an issue with the product and our technical support can’t solve it for you,
we will provide a refund for you within 30 days of your purchase.
Refund for Web Apps
We Do The refund If there is an issue with the apps, and if there are no features like we talked about on the sales page. we will provide a refund for you within 30 days of your purchase. No question asked.
Billing model and cancellation/refund policy
Refunds can be requested by contacting customer support by clicking on the link clicking here, of the website unless otherwise stated in the offer.
PRODUCT USAGE POST-REFUND
By receiving a refund, you agree to remove all files downloaded from our website, and all rights to use the product will be revoked. We reserve the right to decline a refund if the client does not adhere to these conditions.
send your query to https://astroblu.com/support , DO NOT dispute via paypal, all refund is processing by JVzoo.
Our refund policy only applies to the first time you purchase our product. Second time purchases will not be permitted the same rights to refund. We understand that sometimes the timing may not be right when you purchase our product and you may return to purchase later, but please be aware second purchase refund requests will not be permitted. This is to protect our product and ourselves from individuals who may take advantage of our refund policy.
We have 30 day money back guarantee from the date of your purchase. Please include your PayPal email address use for payment, JVZoo transaction receipts. Simply submit all this information by clicking here
We kindly ask that you do not dispute your payment with PayPal, this only delays the process. We will honor our Guarantee and do everything to satisfy you as our customer.
In the event of a billing error or duplicate billing, we will investigate the matter and issue a full refund if deemed necessary.